Hotel Ambassador, Bern
About the Hotel
Hotel Ambassador is a newly renovated property that offers stunning views of Bern and its Parliament. Located in a serene area, it features 97 tailored rooms and junior suites designed for comfort. The hotel is part of the Swisstainable programme, focusing on sustainability in tourism. Guests can enjoy a range of amenities, including restaurants that offer international and Japanese cuisine.
Location
Situated in a quiet neighborhood, Hotel Ambassador is just 7 minutes away from Bern's city center by public transport. The nearest tram stop is conveniently located right outside the hotel. It is also approximately 10 km from Belp Airport and easily accessible via the motorway, with free underground parking available for guests. Public transport throughout the city is complimentary for hotel patrons.
Rooms
The hotel comprises 97 rooms and junior suites, all equipped for guest comfort with amenities such as air conditioning and flat-screen TVs. Most rooms provide scenic views of either Bern's Old Town or the surrounding countryside, highlighting the picturesque Gurten Mountain. Each accommodation features soundproof windows, ensuring a peaceful stay. Additional conveniences include 24-hour room service and a variety of pillow options.
Eat & Drink
Hotel Ambassador features two distinct dining venues, with Le Pavillon Restaurant serving inventive international dishes. Guests can also enjoy authentic Japanese cuisine at Taishi, which specializes in Teppan-Yaki, sushi, and other traditional offerings. Both restaurants provide a spacious yet simple dining atmosphere, with Le Pavillon offering panoramic views over Bern’s Old Town, a UNESCO World Heritage site.
Leisure & Business
The SPA area includes an indoor pool, sauna, bio sauna, and fitness center, available at no cost to all guests. The hotel also provides complimentary bicycles for those who wish to explore the surrounding area. For business needs, there is a modern congress facility accommodating up to 250 individuals, as well as a well-equipped 24-hour business center and conference rooms.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key access
Sports & Fitness
- Fitness centre
- Cycling
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Playpen
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Sun terrace
- Spa & wellness centre
- Sauna
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
My stay at the hotel was quite pleasant. The rooms were modern and as expected, although a bit small. The service was a mix of helpful and confusing aspects. The location had its warm charm, but some downsides. The dining experience had its highs and lows, and the facilities were decent.
The hotel provided a great view of the Bern city, including the famous Parliament building, with comfortable and quiet rooms. However, the en-suite bathroom lacked privacy for two. The staff was friendly and accommodating despite some confusion about their roles. The location was excellent, close to public transport, but not right in the city center. The dining options were good value but slightly expensive, and the facilities were just okay.
The hotel didn't quite meet my expectations in terms of room temperature and bathroom facilities, but it was still a relatively comfortable and clean stay. The service started well but took a turn when facing an issue, yet the location was convenient. The dining experience was impressive, though not included in the rate. The facilities were satisfactory, providing a decent stay overall.
The hotel offers clean and spacious rooms but struggles with temperature control. The service is friendly but falls short of a 4-star experience. The location is excellent for city center access but lacks a vibrant atmosphere. Dining options are nice but may not justify the price.
I had a mixed experience at the hotel. While the rooms were nicely designed with a unique bathroom setup that offered a 'wellness feeling,' dealing with the initial smoky smell was unpleasant. The service, although cordial, seemed a bit disjointed, possibly due to new staff training issues. The location had its perks being near public transportation but felt uninspiring. The dining options were good but could be a bit pricey. Overall, a stay with some ups and downs.
I really enjoyed my stay at the hotel. The rooms were fantastic and very comfortable, but the toilet cubicle with the shower was not ideal. The temperature in the room was a bit warm and took some time to cool down. The service was top-notch but could have been a bit friendlier in the restaurant. The location, while outside the center, was convenient with lovely views. The dining experience was overall good, with a slightly high price.
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